At Kelsen-fnac.com, returns are easy! We strive to offer the best shopping experience, including fast and hassle-free returns. Please contact Customer Service to process your return.
European customers can return their products to our European warehouse, US customers can arrange a pickup by UPS at the specified address.
The products are fine, but I changed my mindProducts with no quality-related issues can be returned within 14 days of receiving your order. For details on the return policy, please choose the region where the order was delivered: European Union or United States and rest of the world.
Any product that has been used does not qualify for a return. Returned items must be unused, with original tags and packaging.